Webshop Terms

Webshop Terms: Delivery & Returns

 

€ 6,95 Shipping fee (ex tax) within The Netherlands, Orders over € 200 free of charge (ex tax) 

€ 13 Shipping fee (ex tax) within Europe, Orders over € 500 free of charge (ex tax) 

€ 27 shipping fee (ex tax) outside Europe, Orders over €700 free of charge (ex tax) 

 

Delivery information

As soon as your order is shipped, you will receive an email confirming your order has been send. Within ± 3 working days your order will be delivered within the Netherlands. Europe within ±5 working day’s, outside Europe ±8 working days .

At the moment of delivery and signature, responsibility for your purchased item(s) passes to you. If you are not the receiver of your purchase (for example a gift order) then the person who signs for the package confirms receipt and is accountable for the package.

Please be aware that we cannot deliver to post office boxes. In case of partial shipments, shipping costs will be charged only once.We process and ship orders during our regular service hours (Monday-Friday from 09:00 am to 06:00 pm CET, except public holidays). We aim to ship your order within one day after receiving your payment. It takes 3-4 working days to deliver your order (excluding bank holidays).

If you are not present to take delivery of your parcel, the carrier will leave a calling card informing you how to re-arrange your delivery. Unfortunately we cannot change the delivery address for a redelivery.

Orders are generally delivered between 8am and 6 pm

 

Return information

Returns are aloud within 10 working day’s upon receipt.

Please send us a e-mail with the info of Return to: customerservice@eijk-amsterdam.com

Returns are at own shipping costs.

After received the parcel and checked the goods the money will be payed back, of the returned goods on your bank account.

The goods my not show any used effects.

 

Shipping costs & countries

We are able to take payments and deliver worldwide, shippingcosts vary depending on your location. Within the Netherlands the shipping is free of charge. For shipments outside The Netherlands but within the EU the costs are 15 euro’s ex tax and orders over 500 euro’s the shipping is free of charge, ex tax. For orders outside the EU the shippingcosts are 35 euro’s ex tax and orders over 700 euro’s the shipping is free of charge, ex tax.

We aim to ship all orders within one day after receipt of payment, with the exception of sale periods, where this may take up to two days after receiving your payment. Estimated delivery times are to be used as a guide only and start from the date of shipping. We are not responsible for any delays caused by destination customs clearance processes.

We are unable to redirect orders once items have been dispatched.